The Download: longevity myths, and sewer-cleaning robots
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s
Putin says organ transplants could grant immortality. Not quite.
This week I’m writing from Manchester, where I’ve been attending a conference on aging. Wednesday was
Imagining the future of banking with agentic AI
Agentic AI is coming of age. And with it comes new opportunities in the financial
The Download: unnerving AI avatars, and Trump’s climate gift to China
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s
Transforming CX with embedded real-time analytics
During Black Friday in 2024, Stripe processed more than $31 billion in transactions, with processing
Synthesia’s AI clones are more expressive than ever. Soon they’ll be able to talk back.
Earlier this summer, I walked through the glassy lobby of a fancy office in London,
How Trump is helping China extend its massive lead in clean energy
On a spring day in 1954, Bell Labs researchers showed off the first practical solar
The Download: sustainable architecture, and DeepSeek’s success
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s
The connected customer
As brands compete for increasingly price conscious consumers, customer experience (CX) has become a decisive
Building the AI-enabled enterprise of the future
Artificial intelligence is fundamentally reshaping how the world operates. With its potential to automate repetitive
The Download: therapists secretly using AI, and Apple AirPods’ hearing aid potential
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s
What health care providers actually want from AI
In a market flooded with AI promises, health care decision-makers are no longer dazzled by
How healthcare accelerator programs are changing care
As healthcare faces mounting pressures, from rising costs and an aging population to widening disparities,
Can an AI doppelgänger help me do my job?
Everywhere I look, I see AI clones. On X and LinkedIn, “thought leaders” and influencers
Therapists are secretly using ChatGPT. Clients are triggered.
Declan would never have found out his therapist was using ChatGPT had it not been